Phone Support in Website Hosting
Since we have live telephone support 14 hrs per day, you are able to contact us and talk with our customer support representatives to get more information about all of the Linux website hosting that we offer and ensure that our servers meet the system requirements for your web sites before purchasing anything. For your convenience, we now have telephone numbers on as many as 3 different continents so that you will be able to call the one closer to you - in the U.S.A., the United Kingdom or Australia. In case you are already a customer, you'll be able to call us about general and billing issues, and even about some tech ones. In case the problem is strictly technical or it can take more time to analyze, you should go through our ticketing system, which will allow both you and our technical support crew to track the details given by both sides.
Phone Support in Semi-dedicated Hosting
Any time you need additional information regarding the Linux semi-dedicated hosting that we provide, you have the option to call some of the three support lines we have across the globe - in the United States of America, the United Kingdom and Australia. Thus, you're able to check in advance if our services are appropriate for your websites. In case you are already our customer and you own a semi-dedicated account, you're able to get in touch with us over the phone for fourteen hours a day about any billing or basic matters. For entirely technical problems you're able to use our ticketing system in order to contact our tech support as someproblems just need extra time to be dealt with, but we can help you on the phone with various minor tech problems as well, saving you time and efforts.