Live Chat Support in Website Hosting
Along with the telephone and ticket support, we offer live chat support as well. You are able to get in touch with us every single day, including weekends and holidays, and we will give you more info about the Linux website hosting that we offer if you are not among our customers yet, or about basic and billing questions in case you already have an account. Though for strictly tech issues you will have to open a trouble ticket to the tech support, since such matters will require additional time to be resolved, you can still get in touch with us on the live chat for some technical information. For instance, we're able to assist you to set up an email address in your e-mail client or troubleshoot a number of problems, saving you considerable time. Even when our telephone lines are already off for the day, you'll be able to speak with a live person.
Live Chat Support in Semi-dedicated Hosting
We offer live chat support as part of our services, so if you have any questions about our Linux semi-dedicated hosting, you'll be able to contact our customer care team whenever you need regardless if you have already purchased your account or not. In general, the chat service is intended for billing, pre-sales and basic questions and troubles, but we will help you with various technical questions as well. We can help you pick the optimal plan for your sites in case you don't have an account yet, we can respond to any kind of billing questions or issues you could have or we can assist you with installing your new email address on your computer or smart phone - all this will be done quickly since our live chat service is accessible all day long, every day. Any time you want support, you'll be able to talk to an agent and save considerable time.