If you’ve never had a hosting account or you’ve switched companies and the new one deploys an account administration tool that you haven’t seen before, you may get confused about how to do a certain task in your account or on your personal computer. That is the reason why, a lot of companies have created a knowledge base, which specifies the most popular enquiries and issues associated with their platform, instead of adding only some general information. Such a knowledge base will enable you to find the required info quickly and easily, so you will not need to commit lots of time and effort to stuff that might require something as elementary as pressing a button or checking a tickbox. Thus, not only can you get things done, but you can also acquaint yourself with lots of new and helpful details, both about the way you can administer your account and about the way the hosting service works as a whole.

Extensive Online Documentation in Website Hosting

Our website hosting packages feature a detailed knowledge base where you can find info about all the challenges that you could encounter and their solutions. You can read how to set up and manage an electronic mailing list, how to use an .htaccess file, or how to continue if the settings of your email client are correct, but still you are unable to send emails, for instance. We’ve done our best to be as comprehensive as possible and to cover all the available options in order to save you time and to offer you different solutions for each single problem. The knowledge base comprises educative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia Control Panel. You can find relevant articles about particular features and functions in each section of the Control Panel, whilst if you wish to check the complete archive of articles, you can go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled an elaborate online knowledge base for all our present and prospective clients, so if you buy a semi-dedicated server plan through us, you’ll be able to find any info that you’re looking at any time. We have numerous educative articles, which will help you understand better what is going on in your account – "What’s PHP?" and "What are file access permissions?" are just two instances. Our elaborate manuals will help you accomplish anything you need – extract the contents of an archive, import a database, forward a domain, and so on. Plus, we’ve also got troubleshooting instructions, which will permit you to discover what spurs a given problem and the feasible solutions for it. In case you are not able to send e-mail messages or your domain name opens an HTTP 500 error message, for example, you can browse our knowledge base and recover the problem momentarily. The articles can be accessed through each section of the Control Panel, as well as through the dedicated Help section.