Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution warranty with all our Linux website hosting packages, which means that each advice request you post will undoubtedly be reacted to within 60 minutes maximum. Our support staff members are trained to quickly deal with any issue and to offer you detailed information on any concern that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is delivered by a crew of capable technicians who definitely are ready to respond to your questions asap. You can easily make contact with the support team by opening a technical support ticket from your Web Control Panel or by submitting us an e–mail. On business days, you can also call us on the telephone or use the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish help while working on your sites within the Control Panel, you could always press the Help key and see your problem in the listing of articles that will came up. We have also turned much of the articles and reviews into movies. The collection of videos will show up if you pick the Videos option located in the top right angle.