1 hour ticket response
Fast assistance is our paramount duty and this is the reason why we’ve got a team of professional tech support engineers who are prepared to offer a fast solution to any question that you could have. Simply submit your trouble ticket from the Web Control Panel and we’ll get back to you within sixty minutes in the worst case scenario. Actually, we work hard and aim for a twenty–minute trouble ticket response time.
A Top–Class Support Service
Each member of our client care team has lots of years of experience in the Linux website hosting arena and the majority of them have worked for us for at least 5 years. They all are ready to reply to all your questions in the most competent way possible.
A User–Friendly Help Center
Included in the Web Control Panel is an easy–to–browse Help Center section, which offers you different information sources. You can search through a routinely updated knowledge base featuring web hosting account management articles and web site administration articles, watch our how–to video tutorials or refer to the F.A.Q. repository.