Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You’ll find almost all the answers to your questions in the user–friendly Help section built into your Web Control Panel. It offers an ever–expanding repository with regularly asked questions and in–depth help articles contributed by our knowledgeable technical support staff.

  • Top quality support service

  • Tutorial Videos

  • If you’d like to watch how a task is accomplished or how an issue is solved, rather than just reading about it, then check out our compilation of how–to video tutorials. They cover a variety of different topics and will help you swiftly learn how to work with our Web Control Panel.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 customer care service and a one–hour ticket response guarantee. Our trained tech support engineers will be available 24–7 to reply to your enquiries and to sort out any issue that you might face. Just submit a trouble ticket from the Help Center and we will get back to you momentarily.