A 99.9% Server Uptime
The primary benefit of establishing your own website hosting system is that you don’t need to be worried about compatibility issues – you set up a particular set of software tools in such a manner as to be compatible with a given set of hardware parts. The final result is something much more stable and reliable, since there are much less possible chances of failure. We have built our cloud hosting platform atop tried and tested hardware parts together with a seriously tweaked version of SELinux in an attempt to set up an extremely secure and safe environment for your web sites.
This is the reason why, with each of our Linux website hosting packages we give you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you’d like to provide a top–class web hosting service, you can rarely rely on the default network configuration in a datacenter. We have built our own custom internal network so as to ensure an ultra–fast connection speed with the rest of the world.
And because of this, irrespective of which data center facilities you choose: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done pretty much everything to curtail all potential risks with our cloud hosting plans and while our company provides exceptional customer support, there are situations when the client is simply not pleased with what we have to offer. Or he needs to migrate to a more robust hosting service, such as a virtual private server or a dedicated hosting server.
For this reason, our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t fully pleased, you will get a reimbursement.
24/7 Technical Support
If you have ever been forced to wait around for hours to receive a reply, you know how aggravating this can be, even more so if your website is at stake. Because of this, we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be right here for you and they’ll respond to you in under 1 hour. And the best part is that their average support ticket response time is under twenty minutes!